Barista (Nourish Hub)

Why do we need you? Our Baristas are the face of our Hub! Volunteers in this role ensure the café is open and ready to serve drinks to guests each day, to keep the hub running smoothly across the day. We need enthusiastic people who can ensure our guests have a fantastic experience with us and help promoting our services.

How much time should you offer? When would you be needed? • You would need to be able to volunteer during the week, between the hours of 11:00-14:00 or 12:00-15:00 • This project is based at Shepherds Bush in London, and you will volunteer at The Nourish Hub (1 St Anns Street W11 4SS)

What activities will you be involved in? • Preparing and serving hot and cold beverages • Open the café and ensure it is presentable and ready to receive customers. • Greet customers in a friendly manner and taking food and drink orders • Show them the menu and take orders to the kitchen. • Receive payments ensuring the till procedures are followed correctly. • Answer in-person enquiries.

What can you gain from this opportunity? • The opportunity to engage with a high-profile organisation • The satisfaction of helping people improve their connection with food • Getting more involved in and making a real difference to your local community • Get involved in our work rescuing food and nourishing communities. • Meeting new people and having opportunities to socialise with fellow volunteers and staff. • Develop your skills in brewing equipment, customer service, teamwork, communication • Opportunities for further involvement with the hub, including farm stands care, events, administration, education.

Is there induction and training? • You will receive an induction when you start

What are we looking for? • Ability to communicate clearly with others • To be an effective listener • Reliable, honest and punctual • Polite, courteous and patient • To be respectful of others’ differences and choices • Ability to maintain confidentiality • Ability to recognise own boundaries and the limitations of the role • An interest in food and the services that the Nourish Hub provides

What activities will you be involved in? You will be greeting guests, explaining our activities and menu of the day, taking orders, receiving payments, clearing up tables etc

What can you gain from this opportunity? • The opportunity to engage with a high-profile organisation • The satisfaction of helping people improve their connection with food • Getting more involved in and making a real difference to your local community • Being an important part of this exciting new service
• Developing existing skills and learning new ones • Meeting new people.

What's expected from you? • Follow our policies and procedures – including the volunteer agreement. • Follow training you receive when registering with us. • Support us to fulfil our mission of nourishing communities with food and education.